Your next step is one working crate. You can learn the other tools later.
- Download, install and sign in with the purchase email.
- Connect and scan one music folder in the desktop app.
- Build a small crate for a real event.
- Export it and test a few tracks in your DJ software.
Use the getting started guide as your checklist.
If access is the problem
Find your login email or reset your password. If you already paid but see another purchase prompt, contact support before buying again.
Still need help?
Reply to your existing support email or contact support. Tell us which of the four steps is blocking you. Send what you have; you do not need to diagnose the problem first. Never send passwords, reset links or full payment details.
Reviewed September 23, 2026.