Crate Hackers Support

Crate Hackers can export matched local files to a VirtualDJ playlist. Keep the music drive connected through export and playback. Export and test In t...

An M3U is a playlist of file locations. It is not a folder of audio files. Use it when your DJ software accepts M3U imports. Save the playlist Open th...

Crate Hackers helps DJs spend less time searching and more time preparing useful music. You still choose the songs, versions and order that fit your crowd...

Start with one affected song. This helps separate a missing file, an unmatched song and an export problem without resetting your library. 1. Check the o...

Choose one small job for this session. For example: “I want 15 songs for the first part of Saturday’s set.” Install and log in. Scan your main music f...

Use the billing portal to manage payment details for the purchase it recognizes. Have your purchase email and receipt or order ID ready. Update a card ...

Use the email address connected to your Crate Hackers account. Open the Crate Hackers desktop app and go to its login screen. Choose Forgot Password?. ...

Use Crate Hackers Account Help for an account request, or reply to an existing support ticket. Include the email used for your purchase. Find a receipt ...

If your welcome or login email is missing, start with the email address used at purchase. Search that inbox for Crate Hackers and help@cratehackers.com...

If you bought lifetime access and the app asks you to subscribe again, contact support before purchasing again. Check these first Use the email tied t...